Monday, September 30, 2019

Retention of high-potential employees in a development finance company

CITATION
Letchmiah, L., & Thomas, A. (2017). Retention of high-potential employees in a development finance company. SA Journal of Human Resource Management15


For library access / research help in a similar topic: anyangoceline19@gmail.com


ABSTRACT
Orientation: The loss of high-potential employees was a concern to leaders at a South African
development finance company. The research question that guided the study was: How can
high-potential employees be retained in the company?
Research purpose: The objective of the study was to identify factors that positively impact the
retention of high-potential employees in a development finance company.
Motivation for the study: The organisation that comprised the unit of study had prioritised
employee development to retain high-potential employees, thereby aiming to build a strong
talent pipeline and a sustainable knowledge base. A prevalent concern was that there were no
formal retention programmes for high-potential employees. Accordingly, organisational
leaders could benefit from understanding those retention factors that may serve to retain such
employees.
Research design, approach and method: A qualitative methodology promoted a deeper
understanding of a social problem through a case study. Eleven purposefully chosen highpotential
employees provided insights into factors they considered to be important in their
retention. A content analysis of the data resulted in clusters of themes that addressed the
research objective.
Main findings: The following factors appeared to influence the retention of high-potential
employees: leadership and organisational culture, organisational purpose, developmental
opportunities, meaningful work and collegiality.
Practical and managerial implications: Leaders in the company should consider factors that
could influence the retention of high-potential employees. Such factors should be built into
formal retention strategies based on the intrinsic needs of employees; the strengths that the
organisational culture provides could be leveraged in this regard.
Contribution: The practical value of the study was the highlighting of the factors that can be
leveraged to retain high-potential employees in a development finance company


REFERENCES
Alfes, K., Shantz, A.D., Truss, C., & Soane, E.C. (2013). The link between perceived
human resource management practices, engagement and employee behaviour: A
moderated mediation model. The International Journal of Human Resource
Management, 24(2), 330–351. https://doi.org/10.1080/09585192.2012.679950

Allen, D.G. (2008). Retaining talent: A guide to analyzing and managing employee
turnover. Effective Practice Guidelines Series, 1–43. Alexandria, VA: Society for
Human Resource Management.

Allen, D.G., Bryant, P.C., & Vardaman, J.M. (2010). Retaining talent: Replacing
misconceptions with evidence based strategies. Academy of Management
Perspectives, 24(2), 48–64. https://doi.org/10.5465/AMP.2010.51827775

Amit, R., & Schoemaker, P. (1993). Strategic assets and organizational rent. Strategic
Management Journal, 14, 33–46. https://doi.org/10.1002/smj.4250140105
Association of Development Financing Institutions in Asia and the Pacific. (2013).
ADFIAP crafts own definition of development financing. Retrieved September 23,
2015, from http://www.adfiap.org/news/association-news/adfiap-crafts-owndefinition-
of-development-financing/

Baxter, L.A. (1991). Content analysis. In B.M. Montgomery & S. Duck (Eds.), Studying
interpersonal interaction (pp. 239–254). London: The Guilford Press.

Bowen, G. (2005). Preparing a qualitative research-based dissertation: Lessons learnt.
The Qualitative Report, 10(2), 208–222.

Caldwell, C., Dixon, R.D., Floyd, L.A., Chaudoin, J., Post, J., & Cheokes, G. (2012).
Transformative leadership: Achieving unparalleled excellence. Journal of Business
Ethics, 109, 175–187. https://doi.org/10.1007/s10551-011-1116-2

Castellano, S. (2013). Talent retention is a global challenge. Training and Development,
67(11), 18–19.

Chatman, J.A., & Cha, S.E. (2003). Leading by leveraging culture. California
Management Review, 45(4), 20–33. https://doi.org/10.2307/41166186

Creswell, J.W. (2014). Research design: Qualitative, quantitative, and mixed methods
approaches. (4th edn.). Thousand Oaks, CA: Sage.

Doh, J.P., Smith, R.R., Stumpf, S.A., & Tymon, W.G., Jr. (2011). Pride and professionals:
Retaining talent in emerging economies. Journal of Business Strategy, 32(5), 35–
42. https://doi.org/10.1108/02756661111165453

Effelsberg, D., Solga, M., & Gurt, J. (2012). Transformational leadership and followers’
unethical behavior for the benefit of the company: A two-study investigation.
Journal of Business Ethics, 120, 81–93. https://doi.org/10.1007/s10551-013-
1644-z

Esterberg, K.G. (2002). Qualitative methods in social research. New York: McGraw-Hill.

Fritz, J.H., O’Neil, N.B., Popp, A.M., Williams, C., & Arnett, R.C. (2012). The influence of
supervisory behavioral integrity on intent to comply with organizational ethical
standards and organizational commitment. Journal of Business Ethics, 114(2),
251–263. https://doi.org/10.1007/s10551-012-1345-z

Golafshani, N. (2003). Understanding reliability and validity in qualitative research.
The Qualitative Report, 8(4), 597–607.

Graneheim, U.H., & Lundman, B. (2004). Qualitative content analysis in nursing
research: Concepts, procedures and measures to achieve trustworthiness. Nurse
Education Today, 24, 105–112. https://doi.org/10.1016/j.nedt.2003.10.001

Greenhaus, J.H., & Allen, T.D. (2012). Work-family balance: A review and extension of
the literature. In J.C. Quick & L.E. Tetrick (Eds.), Handbook of occupational health
psychology (2nd edn., pp. 165–183). Washington, DC: American Psychological
Association.

Grojean, M.W., Resick, C.J., Dickson, M.W., & Smith, D.B. (2004). Leaders, values, and
organizational climate: Examining leadership strategies for establishing an
organizational climate regarding ethics. Journal of Business Ethics, 55(3), 223–
241. https://doi.org/10.1007/s10551-004-1275-5

Gupta, A., & Tayal, T. (2013). Impact of competing force of motivational factors on
employees at work place. Information and Knowledge Management, 3(5), 143–
148.

Hausknecht, J.P., Rodda, J., & Howard, M.J. (2009). Targeted employee retention:
Performance based and job-related differences in reported reasons for staying.
Human Resource Management, 48(2), 269–288. https://doi.org/10.1002/
hrm.20279

Hayashi, D., & Dolan, S.L. (2013). Talenting: Towards a new processual approach to
talent management. Esade Working Papers Series, 243, 3–28.

Holtbrugge, D., Friedman, C.B., & Puck, J.F. (2010). Recruitment and retention in
foreign firms in India: A resource-based view. Human Resource Management,
49(3), 439–455. https://doi.org/10.1002/hrm.20353

Hughes, J.C., & Rog, E. (2008). Talent management: A strategy for improving employee
recruitment, retention, and engagement within hospitality organizations.
International Journal of Contemporary Hospitality Management, 20(7), 743–757.
https://doi.org/10.1108/09596110810899086

Ingham, J. (2006). Closing the talent management gap. Strategic HR Review, 5(3), 20–
23. https://doi.org/10.1108/14754390680000877

Johnson, M. (2000). Winning the people war: Talent and the battle for human capital.
London: The Financial Times.

Joo, B., & Mclean, G.N. (2006). Best employer studies: A conceptual model from a
literature review and a case study. Human Resource Development Review, 5(2),
228–257. https://doi.org/10.1177/1534484306287515

Kaiser, R.B., & Hogan, R. (2010). How to (and how not to) assess the integrity of
managers. Consulting Psychology Journal: Practice and Research, 62(4), 216–234.
https://doi.org/10.1037/a0022265

Kerr, J., & Slocum, J.W. (2005). Managing corporate culture through reward systems.
Academy of Management Executive, 19(4), 130–138. https://doi.org/10.5465/
AME.2005.19417915

Kinicki, A., & Fugate, M. (2012). Organizational behaviour: Key concepts, skills and
best practices. (5th edn.). New York: McGraw-Hill.

Krippendorff, K. (1980). Content analysis: An introduction to its methodology. Beverly
Hills, CA: Sage.

Kyndt, E., Dochy, F., Michielsen, M., & Moeyaert, B. (2009). Employee retention:
Organisational and personal perspectives. Vocations and Learning, 2(3), 195–215.
https://doi.org/10.1007/s12186-009-9024-7

Lee, C., Liu, J., Rousseau, D.M., Hui, C., & Chen, Z.X. (2011). Inducements, contributions
and fulfilment in new employee psychological contracts. Human Resource
Management, 50(2), 201–226. https://doi.org/10.1002/hrm.20415

Leedy, P.D., & Ormrod, J.E. (2001). Practical research: Planning and design. Upper
Saddle River, NJ: Prentice Hall.

Levere, A., Schweke, B., & Woo, B. (2006). Development Finance and Regional
Economic development. Washington, DC: CFED. Retrieved October 15, 2015, from
http://staging.community-wealth.org/sites/clone.community-wealth.org/files/
downloads/paper-levere-et-al-2.pdf

Liden, R.C., Wayne, S.J., Lioa, C., & Meuser, J.D. (2014). Servant leadership and serving
culture: Influence on individual and unit performance. The Academy of
Management Journal, 57(5), 1434–1452. https://doi.org/10.5465/amj.2013.0034

Lockwood, N.R. (2006). Talent management: Driver for organization success. HR
Magazine, 51(6), 1–13.

Mansel, A., Brough, P., & Cole, P. (2006). Stable predictors of job satisfaction,
psychological strain, and employee retention: An evaluation of organizational
change within the New Zealand Customs Service. International Journal of Stress
Management, 13(1), 84–107. https://doi.org/10.1037/1072-5245.13.1.84

Masibigiri, V., & Nienaber, H. (2011). Factors affecting the retention of Generation X
public servants: An exploratory study. SA Journal of Human Resource Management,
9(1), 44–54. https://doi.org/10.4102/sajhrm.v27i4.318

Maxwell, J.A. (2013). Research design. An interactive approach. (3rd edn.). Thousand
Oaks, CA: Sage.

McKinsey & Company. (2001). Organization and Leadership Practice, ‘The War for
Talent’. Seattle, WA: McKinsey and Company.

Messmer, B.M. (2004). Retaining your top performers. Starategic Finance, 85(10),
11–13.

Mohlala, J., Goldman, G.A., & Goosen, X. (2012). Employee retention within the
Information Technology division of a South African bank. SA Journal of Human
Resource Management, 10(2), 1–11. https://doi.org/10.4102/sajhrm.v10i2.438

Myers, M.D. (2010). Qualitative research in business and management. London: Sage.
Nadeem, M.S. (2009). The impact of work life conflict on job satisfaction of employees
in Pakistan. International Journal of Business and Management, 4(5), 63–83.
https://doi.org/10.5539/ijbm.v4n5p63

Ortlieb, R., & Sieben, B. (2012). How to safeguard critical resources of professional and
managerial staff: Exploration of a taxonomy of resource retention strategies. The
International Journal of Human Resource Management, 23(8), 1688–1704.
https://doi.org/10.1080/09585192.2011.610341

Paul, G.W., & Berry, D.M. (2013). The importance of executive leadership in creating a
postmerged organisational culture conducive to effective performance
management. SA Journal of Human Resource Management, 11(1), 1–15. https://
doi.org/10.4102/sajhrm.v11i1.446

Pidgeon, N., & Henwood, K. (1997). Using grounded theory in psychological research.
In N. Hayes (Ed.), Doing qualitative analysis in Psychology (pp. 245–273). Hove:
Psychological Press.

Pyszka, A., & Pilat, M. (2011). Applying Trompenaar’s typology of organizational
culture to the implementation of CSR strategy. Journal of Intercultural
Management, 3(2), 113–125.

Ramlall, S. (2004). A review of employee motivation theories and their implications for
employee retention within organizations. Journal of American Academy of
Business, 5, 52–64.

Rondeau, K.V., & Wager, T.H. (2001). Impact of human resource management practices
on nursing home performance. Health Service Management Research, 14(3),
192–202. https://doi.org/10.1177/095148480101400306

Ryan, R. (2010). Hanging onto high potentials. Accounting Today, 24(10), 38.

Sageer, A., Rafat, S., & Agarwal, P. (2012). Identification of variables affecting employee
satisfaction and their impact on the organization. Journal of Business and
Management, 5(1), 32–39. https://doi.org/10.9790/487X-0513239

Schein, E. (2006). Organizational culture and leadership. (3rd edn.). San Francisco, CA:
Jossey Bass.

Schiemann, W.A. (2013). From talent management to talent optimization. Journal of
World Business, 49(2), 281–288. https://doi.org/10.1016/j.jwb.2013.11.012

Sinha, R. (2012). Factors affecting employee retention: A comparative analysis of two
organizations from the heavy engineering industry. European Journal of Business
and Management, 4(3), 145–162.

Sun, P.Y.T., & Anderson, M.H. (2012). The importance of attributional integrity for
transformational leadership studies. Journal of Management Studies, 49, 1001–
1022. https://doi.org/10.1111/j.1467-6486.2011.01037.x

Terre Blanche, M., & Durrheim, K. (1999). Interpretive methods. In M. Terre Blanche &
K. Durrheim (Eds.), Research in practice: Applied methods for the social sciences
(pp. 123–146). Cape Town: University of Cape Town Press.

Tillott, S., Walsh, K., & Moxham, L. (2013). Encouraging engagement at work to
improve retention. Nursing Management, 19(10), 27–31. https://doi.org/
10.7748/nm2013.03.19.10.27.e697

Trevisan, L.M., Veloso, E.F.R., da Silva, R.C., Dutra, J.S., & Fischer, A.L. (2014). Talent
retention strategies in different organizational contexts and intention of
talent to remain in the company. Journal on Innovation and Sustainability, 5(1),
49–61.

Vaiman, V., Scullion, H., & Collings, D. (2012). Talent management decision-making.
Management Decision, 50(5), 925–941. https://doi.org/10.1108/002517412
11227663

Vasishtha, P. (2009). Why you need an employee-retention programme. Advisor
Today, Retrieved August 11, 2017 from http://www.advisortoday.com/digitalmagazine-
archive

Yin, R.K. (2009). Case study research: Design and methods. Beverly Hills, CA: Sage.

No comments:

Post a Comment

The Slaughtered and the Survivors: Collaboration Between Social Economy Organizations as a Key to Success in Times of Financial Crisis

CITATION López-Arceiz, F., Bellostas, A., & Rivera-Torres, M. (2017). The Slaughtered and the Survivors: Collaboration Between Social ...