Tuesday, October 1, 2019

Drivers and barriers of reverse logistics practices: A study of large grocery retailers in South Africa

CITATION
Meyer, A., Niemann, W., Mackenzie, J., & Lombaard, J. (2017). Drivers and barriers of reverse logistics practices: A study of large grocery retailers in South Africa. Journal of Transport and Supply Chain Management11

For library access / research help in a similar topic: anyangoceline19@gmail.com


ABSTRACT
Background: Reverse logistics (RL) practices have previously been viewed as a cost drain, but
have received greater attention from practitioners because of increasing competition and
dwindling margins.
Purpose: The purpose of this generic qualitative study was to uncover the main internal and
external drivers and barriers of RL within major South African grocery retailers.
Method: Eleven face-to-face, semi-structured interviews and one telephonic interview were
conducted with participants from four large grocery retailers.
Findings: Optimising profitability and cost reduction goals are the identified internal drivers,
whereas the main external driver was to reduce the organisations’ environmental impact. A
lack of information systems – such as enterprise resource planning systems or warehouse
management system software – and infrastructure were revealed as the main internal barriers
for organisations’ RL practices, whereas supplier non-compliance and transportation
inefficiencies were the main external barriers exposed.
Managerial implications: In order to optimise the efficiency of the reverse flow, managers are
recommended to devote more capital to RL infrastructure, develop policies to manage supplier
behaviour, focus on RL as a revenue generating stream as well as implement information
systems to manage the entire reverse flow.
Conclusion: All participating grocery retailers follow similar RL processes. Growth in RL
practices as well as infrastructure to perform those practices is a future priority for all the
reviewed grocery retailers. RL is no longer only a key cost driver, but also provides organisations
with many additional opportunities.


REFERENCES
Abdulrahman, M.D., Gunasekaran, A. & Subramanian, N., 2014, ‘Critical barriers in
implementing reverse logistics in the Chinese manufacturing sectors’, International
Journal of Production Economics 147, 460–471. https://doi.org/10.1016/j.
ijpe.2012.08.003

Agrawal, S., Singh, R.K. & Murtaza, Q., 2015, ‘A literature review and perspectives in
reverse logistics’, Resources, Conservation & Recycling 97, 76–92. https://doi.org/
10.1016/j.resconrec.2015.02.009

Akdoğan, M.S. & Coşkun, A., 2012, ‘Drivers of reverse logistics activities: An empirical
investigation’, Procedia – Social and Behavioral Sciences 58, 1640–1649. https://
doi.org/10.1016/j.sbspro.2012.09.1130

Alexander, C., Gregson, N. & Gille, Z., 2013, ‘Food waste’, The Handbook of Food
Research 1, 471–483.

Alhojailan, M.I., 2012, ‘Thematic analysis: A critical review of its process and
evaluation’, West East Journal of Social Sciences 1(1), 39–47.

Alumur, S.A., Nickel, S., Saldanha-da-Gama, F. & Verter, V., 2012, Multi-period reverse
logistics network design, European Journal of Operational Research 220(1), 67–
78. https://doi.org/10.1016/j.ejor.2011.12.045

Arrieta, V., 2015, ‘Reverse logistics as alleviation to ecological issues: Theory and
implementation’, Unpublished doctoral thesis, Helsinki Metropolia University of
Applied Sciences, Helsinki, viewed 20 April 2016, from http://www.theseus.fi/
bitstream/handle/10024/93444/Valentina%20Arrieta.pdf?sequence=1

Atasu, A. & Subramanian, R., 2012, ‘Extended producer responsibility for e-waste:
Individual or collective producer responsibility?’, Production and Operations
Management 67, 75–79. https://doi.org/10.1111/j.1937-5956.2012.01327.x

Aung, M.M. & Chang, Y.S., 2014, ‘Traceability in a food supply chain: Safety and quality
perspectives’, Food Control 39, 172–184. https://doi.org/10.1016/j.foodcont.
2013.11.007

Badenhorst, A., 2013a, ‘A best practice framework in reverse logistics’, Unpublished
masters dissertation, University of South Africa, South Africa, viewed 20 April 2016,
from http://uir.unisa.ac.za/xmlui/bitstream/handle/10500/10004/dissertation_
badenhorst_a.pdf?sequence=1

Badenhorst, A., 2013b, ‘A framework for prioritising practices to overcome costrelated
problems in reverse logistics’, Journal of Transport and Supply Chain Management 7(1), 1–10. https://doi.org/10.4102/jtscm.v7i1.113

Badenhorst, A., 2016, ‘Prioritising the implementation of practices to overcome
operational barriers in reverse logistics’, Journal of Transport and Supply Chain
Management 10(1), 1–12. https://doi.org/10.4102/jtscm.v10i1.240

Banks, R., 2002, Defining and improving reverse logistics, viewed 03 June 2016, from
http://www.almc.army.mil/alog/issues/MayJun02/MS745.htm

Barcos, L., Barroso, A., Surroca, J. & Tribó, J.A., 2013, ‘Corporate social responsibility
and inventory policy’, International Journal of Production Economics 143(2), 580–
588. https://doi.org/10.1016/j.ijpe.2012.04.005

Bazeley, P., 2013, Qualitative data analysis: Practical strategies, 1st edn., Oliver’s Yard,
Sage, London.

Bernon, M., Rossi, S. & Cullen, J., 2011, ‘Retail reverse logistics: A call and grounding
framework for research’, International Journal of Physical Distribution & Logistics
Management 41(5), 484–581. https://doi.org/10.1108/09600031111138835

Bernon, M., Upperton, J., Bastl, M. & Cullen, J., 2013, ‘An exploration of supply chain
integration in the retail product returns process’, International Journal of Physical
Distribution & Logistics Management 43(7), 586–608. https://doi.org/10.1108/
IJPDLM-03-2012-0060

Beske, P., Land, A. & Seuring, S., 2014, ‘Sustainable supply chain management practices and dynamic capabilities in the food industry: A critical analysis of the literature’, International Journal of Production Economics 152, 131–143. https://doi.org/10.1016/j.ijpe.2013.12.026

Bhattacharjya, A., Baruah, A.A. & Satapathy, S., 2015, ‘Impact of implementation of green manufacturing technology in an Indian FMCG goods industry’, Advanced Technology in Engineering and Science 3(2), 432–446.

BMI Research, 2016, South Africa: Food & drink report, viewed 05 June 2016, from https://bmo-bmiresearch/com.uplib.idm.oclc.org/reports/view?productid=538&issue=20160401&iso=ZA&active_pillar=Reports%20Subtab

Bouzon, M., Govindan, K. & Rodriguez, C.M.T., 2015, ‘Reducing the extraction of minerals: Reverse logistics in the machinery manufacturing industry sector in Brazil using ISM approach’, Resources Policy 46, 27–36. https://doi.org/10.1016/j.resourpol.2015.02.001

Braun, V. & Clarke, V., 2012, ‘Thematic analysis’, in H. Cooper, P.M. Camic, D.L. Long, A.T. Panter, D. Rindskopf & K.J. Sher (eds.), APA handbook of research methods in psychology: Research designs: Quantitative, qualitative, neuropsychological, and biological, vol. 2, pp. 57–71, The American Psychological Association, Washington, DC.

Caelli, K., Ray, L. & Mill, J., 2003, ‘Clear as mud’: Toward greater clarity in generic qualitative research’, International Journal of Qualitative Methods 2(2), 1–13.

Cannella, S., Bruccoleri, M. & Framinan, J.M., 2016, ‘Closed-loop supply chains: What reverse logistics factors influence performance?’, International Journal of Production Economics 175, 35–49. https://doi.org/10.1016/j.ijpe.2016.01.012

Cardoso, S.R., Barbosa-Póvoa, A.P.F.D. & Relvas, S., 2013, ‘Design and planning of supply chains with integration of reverse logistics activities under demand uncertainty’, European Journal of Operational Research 226, 436–451. https://doi.org/10.1016/j.ejor.2012.11.035

Carrasco-Gallego, R., Ponce-Cueto, E. & Dekker, R., 2012, ‘Closed-loop supply chains of reusable articles: A typology grounded on case studies’, International Journal of Production Research 50(19), 5582–5596. https://doi.org/10.1080/00207543.2011.649861

Chan, F.T.S., Chan, H.K. & Jain, V., 2012, ‘A framework of reverse logistics for the automobile industry’, International Journal of Production Research 50(5), 1318–1331. https://doi.org/10.1080/00207543.2011.571929

Chopra, S., Caballero, H., Laux, C., Schmidt, E. & Yang, H., 2012, ‘Reverse logistics in the heavy machinery industry’, Paper presented at 2012 Third Biennial Supply Chain Management Conference, Bangalore, India, 14–15 December, viewed 05 June 2016, from https://works.bepress.com/shweta_chopra/10/

Choudhary, M. & Seth, N., 2011, ‘Integration of green practices in supply chain environment: The practices of inbound, operational, outbound and reverse logistics’, International Journal of Engineering Science and Technology 3(6), 4985–4993.

Creswell, J.W., 2012, Educational research: Planning, conducting and evaluating quantitative and qualitative research, 4th edn., Pearson, Boston, MA.

Creutz, M. & Larsson, F., 2012, ‘Reverse logistics case study comparison between an electronic and a fashion organization’, Unpublished masters thesis, Jönköping International Business School, Sweden, viewed 20 April 2016, from http://www.diva-portal.org/smash/get/diva2:534434/FULLTEXT01.pdf

Cuneo, A., Lopez, P. & Yague, M.J., 2012, ‘Private label brands: Measuring equity across consumer segments’, Journal of Product & Brand Management 21(6), 428–438.  https://doi.org/10.1108/10610421211264919

Das, D. & Dutta, P., 2013, ‘A system dynamics framework for integrated reverse supply chain with three way recovery and product exchange policy’, Computers & Industrial Engineering 66(4), 720–733. https://doi.org/10.1016/j.cie.2013.09.016

Dat, L.Q., Truc Linh, D.T., Chou, S.Y. & Yu, V.F., 2012, ‘Optimizing reverse logistic costs for recycling end-of-life electrical and electronic products’, Expert Systems with Applications 39(7), 6380–6387. https://doi.org/10.1016/j.eswa.2011.12.031

Dey, A., LaGuardia, P. & Srinivasan, M., 2011, ‘Building sustainability in logistics
operations: A research agenda’, Management Research Review 34(11), 1237–
1259. https://doi.org/10.1108/01409171111178774

Diabat, A. & Govindan, K., 2011, ‘An analysis of the drivers affecting the implementation
of green supply chain management’, Resources, Conservation and Recycling 55(6),
659–667. https://doi.org/10.1016/j.resconrec.2010.12.002

Dobbs, R., Oppenheim, J., Thompson, F., Brinkman, M. & Zornes, M., 2011, Resource
revolution: Meeting the world’s energy, materials, food, and water needs 03 June
2016, from http://www.mckinsey.com/business-functions/sustainability-andresource-
productivity/our-insights/resource-revolution

Dües, C.M., Tan, K.H. & Lim, M., 2013, ‘Green as the new lean: How to use lean
practices as a catalyst to greening your supply chain’, Journal of Cleaner Production
40, 93–100. https://doi.org/10.1016/j.jclepro.2011.12.023

Eltayeb, T.K. & Zailani, S.H.M., 2011, ‘Drivers on the reverse logistics: Evidence from
Malaysian certified companies’, International Journal of Logistics Systems and
Management 10(4), 375–397. https://doi.org/10.1504/IJLSM.2011.043101

Eltayeb, T.K., Zailani, S. & Ramayah, T., 2011, ‘Green supply chain initiatives among
certified companies in Malaysia and environmental sustainability: Investigating
the outcomes’, Resources, Conservation and Recycling 55(5), 495–506. https://
doi.org/10.1016/j.resconrec.2010.09.003

Farquhar, J.D., 2012, ‘What is case study research?’, in J.D. Farquhar (ed.), Case study
research for business, pp. 3–
13, Sage, London.

Ganjali, M., Shirouyehzad, H. & Shahin, A., 2014, ‘Evaluating barriers of reverse
logistics using DEMATEL method’, Journal of Applied Science and Engineering
Management 2(1), 51–61.

Garrone, P., Melacini, M. & Perego, A., 2014, ‘Surplus food recovery and donation in
Italy: The upstream process’, British Food Journal 116(9), 1460–1477. https://doi.
org/10.1108/BFJ-02-2014-0076

Gilanli, E., Altug, N. & Oguzhan, A., 2012, ‘Reverse logistics activities in Turkey/
Türkiye’de ters lojistik faaliyetleri’, Ege Akademik Bakis 12(3), 391–410. https://
doi.org/10.21121/eab.2012319526

Gill, P., Stewart, K., Treasure, E. & Chadwick, B., 2008, ‘Methods of data collection in
qualitative research: Interviews and focus groups’, British Dental Journal 204(6),
291–295. https://doi.org/10.1038/bdj.2008.192

Glanz, K., Bader, M.D.M. & Iyer, S., 2012, ‘Retail grocery store marketing strategies and
obesity: An integrative review’, American Journal of Preventive Medicine 42(5),
503–512. https://doi.org/10.1016/j.amepre.2012.01.013

Gold, S., Hahn, R. & Seuring, S., 2013, ‘Sustainable supply chain management in “Base
of the Pyramid” food projects: A path to triple bottom line approaches for
multinationals?’, International Business Review 22(5), 784–799. https://doi.
org/10.1016/j.ibusrev.2012.12.006

Govindan, K., Palaniappan, M., Zhu, Q. & Kannan, D., 2012, ‘Analysis of third party
reverse logistics provider using interpretive structural modelling’, International
Journal of Production Economics 140(1), 204–211. https://doi.org/10.1016/j.
ijpe.2012.01.043

Govindan, K., Soleimani, H. & Kannan, D., 2015, ‘Reverse logistics and closed-loop
supply chain: A comprehensive review to explore the future’, European Journal of
Operational Research 240(3), 603–626. https://doi.org/10.1016/j.ejor.2014.07.012

Guest, G., Bunce, A. & Johnson, L., 2006, ‘How many interviews are enough? An
experiment with data saturation and variability’, Field Methods 18(1), 59–82.
https://doi.org/10.1177/1525822X05279903

Hazen, B.T., Cegielski, C. & Hanna, J.B., 2011, ‘Diffusion of green supply chain
management: Examining perceived quality of green reverse logistics’, The
International Journal of Logistics 22(3), 373–389. https://doi.org/10.1108/
09574091111181372

Hazen, B.T., Hall, D.J. & Hanna, J.B., 2012, ‘Reverse logistics disposition decisionmaking’,
International Journal of Physical Distribution & Logistics Management
42(3), 244–274. https://doi.org/10.1108/09600031211225954

Hirsch, J. & Harmanci, R., 2013, Food waste: The next revolution, viewed 05 June 2016,
from http://modernfarmer.com/2013/09/next-food-revolution-youre-eating/

Ho, G.T.S., Choy, K.L., Lam, C.H.Y. & Wong, D.W.C., 2012, ‘Factors influencing
implementation of reverse logistics: A survey among Hong-Kong businesses’,
Measuring Business Excellence 16(3), 29–46. https://doi.org/10.1108/
13683041211257394

Holweg, C., Teller, C. & Kotzab, H., 2016, ‘Unsaleable grocery products, their residual
value and instore logistics’, International Journal of Physical Distribution and Logistics
Management 46(6), 634–658. https://doi.org/10.1108/IJPDLM-11-2014-0285

Hsu, C.C., Tan, K.C. & Mohamad Zailani, S.H., 2016, ‘Strategic orientations, sustainable
supply chain initiatives, and reverse logistics: Empirical evidence from an emerging
market’, International Journal of Operations & Production Management 36(1),
86–110. https://doi.org/10.1108/IJOPM-06-2014-0252

Huang, M., Song, M., Lee, L.H. & Ching, W.K., 2013, ‘Analysis for strategy of closedloop
supply chain with dual recycling channel’, International Journal of Production
Economics 144(2), 510–520. https://doi.org/10.1016/j.ijpe.2013.04.002

Huscroft, J.R., Hazen, B.T., Hall, D.J., Skipper, J.B. & Hanna, J.B., 2013, ‘Reverse logistics:
Past research, current management issues, and future directions’, International
Journal of Logistics Management 24(3), 304–327. https://doi.org/10.1108/IJLM-
04-2012-0024

Kannan, D., Diabat, A., Alrefaei, M., Govindan, K. & Yong, G., 2012, ‘A carbon footprint
based reverse logistics network design model’, Resources, Conservation and
Recycling 67, 75–79. https://doi.org/10.1016/j.resconrec.2012.03.005

Kapetanopoulou, P. & Tagaras, G., 2011, ‘Drivers and obstacles of product recovery
activities in the Greek industry’, International Journal of Operations & Production
Management 31(2), 148–166. https://doi.org/10.1108/01443571111104746

Khor, K.S. & Udin, Z.M., 2013, ‘Reverse logistics in Malaysia: Investigating the effect of
green product design and resource commitment’, Resources, Conservation and
Recycling 81, 71–80. https://doi.org/10.1016/j.resconrec.2013.08.005

Kinobe, J.R., Gebresenbet, G., Niwagaba, C.B. & Vinnerås, B., 2015, ‘Reverse logistics
system and recycling potential at a landfill: A case study from Kampala City’, Waste
Management 42, 82–92. https://doi.org/10.1016/j.wasman.2015.04.012

Lai, K. & Wong, C.W.Y., 2012, ‘Green logistics management and performance: Some
empirical evidence from Chinese manufacturing exporters’, Omega 40(3),
267–282. https://doi.org/10.1016/j.omega.2011.07.002

Lai, K., Wu, S.J. & Wong, C.W.Y., 2013, ‘Did reverse logistics practices hit the triple
bottom line of Chinese manufacturers?’, International Journal of Production
Economics 146(1), 106–117. https://doi.org/10.1016/j.ijpe.2013.03.005

Lambert, S., Riopel, D. & Abdul-Kader, W., 2011, ‘A reverse logistics decisions
conceptual framework’, Computers and Industrial Engineering 61(3), 561–581.
https://doi.org/10.1016/j.cie.2011.04.012

Lambert, V.A. & Lambert, C.E., 2012, ‘Qualitative descriptive research: An acceptable
design’, Pacific Rim International Journal of Nursing Research 16(4), 255–256.

Lamsali, H., 2013, ‘Selection of return channels and recovery options for used
products’, Unpublished doctoral thesis, Loughborough University, Leicestershire,
viewed 20 April 2016, from https://dspace.lboro.ac.uk/dspace-jspui/
bitstream/2134/13528/3/Thesis-2013-Lamsali.pdf

Larsen, S.B. & Jacobsen, P., 2016, ‘Revenue in reverse? An examination of reverse
supply chain enabled revenue streams’, International Journal of Physical
Distribution & Logistics Management 46(8), 783–804. https://doi.org/10.1108/
IJPDLM-03-2015-0054

Lee, C.K.M. & Lam, J.S.L., 2012, ‘Managing reverse logistics to enhance sustainability
of industrial marketing’, Industrial Marketing Management 41(4), 589–598.
https://doi.org/10.1016/j.indmarman.2012.04.006

Madaan, J., Kumar, P. & Chan, F.T.S., 2012, ‘Decision and information interoperability
for improving performance of product recovery systems’, Decision Support
Systems 53, 448–457. https://doi.org/10.1016/j.dss.2012.02.011

Mafakheri, F. & Nasiri, F., 2013, ‘Revenue sharing coordination in reverse logistics’,
Journal of Cleaner Production 59, 185–196. https://doi.org/10.1016/j.
jclepro.2013.06.031

Manzini, R. & Accorsi, R., 2013, ‘The new conceptual framework for food supply chain
assessment’, Journal of Food Engineering 115(2), 251–263. https://doi.org/
10.1016/j.jfoodeng.2012.10.026

Marchi, V.D., Maria, E.D. & Micelli, S., 2013, ‘Environmental strategies, upgrading and
competitive advantage in global value chains’, Business Strategy and the
Environment 22(1), 62–72. https://doi.org/10.1002/bse.1738

McKinsey & Company, 2011, Resource revolution: Meeting the world’s energy,
material, food, and water needs, 25 April 2016, from http://www.mckinsey.com/
business-functions/sustainability-and-resource-productivity/our-insights/
resource-revolution

Min, H. & Kim, I., 2012, ‘Green supply chain research: Past, present, and future’,
Logistics Research 4, 39–47. https://doi.org/10.1007/s12159-012-0071-3

Mostert, W., Niemann, W. & Kotzé, T., 2017, ‘Supply chain integration in the product
return process: A study of consumer electronics retailers’, Acta Commercii 17(1),
1–18, a487. https://doi.org/10.4102/ac.v17i1.487

Myers, M.D., 2013, Qualitative research in business & management, 2nd edn., Sage,
Thousand Oaks, CA.

Neelankavil, J.P., 2015, International business research, 2nd edn., Routledge, New
York.

Negi, S. & Anand, N., 2014, Green and sustainable supply chain management practices – A
study of Walmart 03 June 2016, from https://www.researchgate.net/profile/Saurav_
Negi/publication/278783443_Green_and_Sustainable_Supply_Chain_Management_
Practices-_A_Study_of_Wal-Mart/links/55856b3808aeb0cdaddd8eb2.pdf

Nikolaou, I.E., Evangelinos, K.I. & Allan, S., 2013, ‘A reverse logistics social responsibility
evaluation framework based on the triple bottom line approach’, Journal of
Cleaner Production 56, 173–184. https://doi.org/10.1016/j.jclepro.2011.12.009

Öberseder, M., Schlegelmilch, B.B. & Murphy, P.E., 2013, ‘CSR practices and consumer
perceptions’, Journal of Business Research 66(10), 1839–1851. https://doi.
org/10.1016/j.jbusres.2013.02.005

Peretti, U., Tatham, P., Wu, Y. & Sgarbossa, F., 2015, ‘Reverse logistics in humanitarian
operations: Challenges and opportunities’, Journal of Humanitarian Logistics and

Supply Chain Management 5(2), 253–274. https://doi.org/10.1108/JHLSCM- 07-
2014-0026

Piplani, R. & Saraswat, A., 2012, ‘Robust optimisation approach to the design of
service networks for reverse logistics’, International Journal of Production
Research 50(5), 1424–1437. https://doi.org/10.1080/00207543.2011.571942

Pishvaee, M.S., Razmi, J. & Torabi, S.A., 2012, ‘Robust possibilistic programming for
socially responsible supply chain network design: A new approach’, Fuzzy Sets and
Systems 206, 1–20. https://doi.org/10.1016/j.fss.2012.04.010

Plano Clarke, V. & Creswell, J.W., 2015, Understanding research: A consumer’s guide,
2nd edn., Pearson, Upper Saddle River, NJ.

Pohlen, T.L. & Farris, M.T., 1992, ‘Reverse logistics in plastics recycling’, International
Journal of Physical Distribution & Logistics Management 22(7), 35–47. https://doi.
org/10.1108/09600039210022051

Polit, D.F. & Beck, C.T., 2012, Nursing research: Generating and assessing evidence for
nursing practice, 9th edn., Wolters Kluwer Health | Lippincott Williams & Wilkins,
Philadelphia, PA.

Prakash, C. & Barua, M.K., 2015, ‘Integration of AHP-TOPSIS method for prioritizing
the solutions of reverse logistics adoption to overcome its barriers under fuzzy
environment’, Journal of Manufacturing Systems 37(3), 599–615. https://doi.
org/10.1016/j.jmsy.2015.03.001

PWC, 2016, Prospects in the retail and consumer goods sector in ten sub-Saharan
countries, viewed 03 June 2016, from http://www.pwc.co.za/en/assets/pdf/
retail-in-africa.pdf

Rahman, M., 2013, ‘Green products: A study on young & native Swedish consumers’
purchase intentions of green products’, Unpublished masters thesis, Umeå School
of Business & Economics, Sweden, viewed 03 June 2016, from http://www.divaportal.
org/smash/get/diva2:668539/FULLTEXT01.pdf

Rahman, S. & Subramanian, N., 2012, ‘Factors for implementing end-of-life computer
recycling operations in reverse supply chains’, International Journal of Production
Economics 140, 239–248. https://doi.org/10.1016/j.ijpe.2011.07.019

Ramírez, A.M., 2012, ‘Product return and logistics knowledge: Influence on
performance of the firm’, Transportation Research 48, 1137–1151. https://doi.
org/10.1016/j.tre.2012.06.001

Rogers, D.S., Melamed, B. & Lembke, R.S., 2012, ‘Modelling and analysis of reverse
logistics’, Journal of Business Logistics 33(2), 107–117. https://doi.
org/10.1111/j.0000-0000.2012.01043.x

Rossman, G.B. & Rallis, S.F., 2011, Learning in the field: An introduction to qualitative
research, 3rd edn., Sage, Thousand Oaks, CA.

Rubio, S., Chamorro, A. & Miranda, F.J., 2008, ‘Characteristics of the research on
reverse logistics (1995–2005)’, International Journal of Production Research 46(4),
1099–1120. https://doi.org/10.1080/00207540600943977

Rutner, S.M., Aviles, M. & Cox, S., 2012, ‘Logistics evolution: A comparison of military
and commercial logistics thought’, The International Journal of Logistics
Management 23(1), 96–118. https://doi.org/10.1108/09574091211226948
Saldaña, J., 2015, The coding manual for qualitative researchers, 2nd edn., Sage,
London.

Sandelowski, M., 2000, ‘Whatever happened to qualitative description?’, Research in
Nursing and Health 23, 334–340. https://doi.org/10.1002/1098-240X(200008)
23:4<334::AID-NUR9>3.0.CO;2-G

Sarkis, J., Zhu, Q. & Lai, K., 2011, ‘An organisational theocratic review of green supply
chain management literature’, International Journal of Production Economics 130,
1–15. https://doi.org/10.1016/j.ijpe.2010.11.010

Schulte, U.G., 2013, ‘New business models for radical change in resource efficiency’,
Environmental Innovation and Societal Transitions 9, 43–47. https://doi.
org/10.1016/j.eist.2013.09.006

Shaharudin, M.R., Zailani, S. & Tan, K.C., 2014, ‘Barriers to product returns and
recovery management in a developing country: Investigation using multiple
methods’, Journal of Cleaner Production, 1–13, 16 July 2016, from https://
umexpert.um.edu.my/file/publication/00012642_103387.pdf

Sharma, S.K., Panda, B.N., Mahapatra, S.S. & Sahu, S., 2011, ‘Analysis of barriers for
reverse logistics: An Indian perspective’, International Journal of Modelling and
Optimisation 1(2), 101–106. https://doi.org/10.7763/IJMO.2011.V1.18

Shenton, A.K., 2004, ‘Strategies for ensuring trustworthiness in qualitative research
projects’, Education for Information 22, 63–75. https://doi.org/10.3233/EFI-2004-
22201

Shi, X., Li, L.X., Yang, L., Li, Z. & Choi, J.Y., 2012, ‘Information flow in reverse logistics:
And industrial information integration study’, Information Technology
Management 13, 217–232. https://doi.org/10.1007/s10799-012-0116-y

Silva, D.A.L., Santos Renó, G.W., Sevegnani, G., Sevegnani, T.B. & Serra Truzzi, O.M.,
2013, ‘Comparison of disposable packaging: A case study of reverse logistics in
Brazil’, Journal of Cleaner Production 47, 377–387. https://doi.org/10.1016/j.
jclepro.2012.07.057

Sobral, M.C., Sousa Jabbour, A.B.L.D. & Chiappetta Jabbour, C.J., 2013, ‘Green benefits
from adopting lean manufacturing: A case study from the automotive sector’,
Environmental Quality Management 22(3), 65–72. https://doi.org/10.1002/
tqem.21336

Stoyanov, S., 2012, ‘A theoretical model of reverse logistics network for end-of-life
vehicles treatment in Bulgaria’, Unpublished masters thesis, University of Aarhus,
Bulgaria, viewed 02 June 2016, from http://pure.au.dk/portal-asb-student/
files/45645575/Master_Thesis_Svilen_Stoyanov.pdf

Subramanian, N., Gunasekaran, A., Abdulrahman, M. & Liu, C., 2014, ‘Factors for
implementing end-of-life product reverse logistics in the Chinese manufacturing
sector’, International Journal of Sustainable Development & World Ecology 21(3),
235–245. https://doi.org/10.1080/13504509.2014.906003

Tan, A. & Chanchaichujit, J., 2016, ‘A decision making framework for reverse logistics
network design’, MIT Global Scale Network 1, 1–30.

Tejwani, Y. & Sethi, A.S., 2012, ‘Green business’, A Journal of Economics and
Management 1(7), 16–21.

Thamsatitdej, P., Jongpaiboon, M., Samaranayake, P. & Laosirihongthong, T., 2015,
Green supply chain management, triple bottom line, and organizational theory –
Prioritization with fuzzy AHP method’, Industrial Engineering and Engineering
Management 1, 1588–1592. https://doi.org/10.1109/ieem.2015.7385915

The Council of Supply Chain Management Professionals (CSCMP), 2013, Supply chain
management terms and glossary, viewed 03 June 2016, from https://cscmp.org/
sites/default/files/user_uploads/resources/downloads/glossary-2013.pdf?utm_
source=cscmpsite&utm_medium=clicklinks&utm_content=glossary&utm_
campaign=GlossaryPDF

Turner, D.W., 2010, ‘Qualitative interview design: A practical guide for novice
investigators’, The Qualitative Report 15(3), 754–760.

Vijayan, G., Kamarulzaman, N.H., Mohamed, Z.A. & Abdullah, A.M., 2014,
‘Sustainability in food retail industry through reverse logistics’, International
Journal of Supply Chain Management 3(2), 11–23.

Vlachos, I.P., 2016, ‘Reverse logistics capabilities and firm performance: The mediating
role of business strategy’, International Journal of Logistics Research and
Applications 1, 1–19. https://doi.org/10.1080/13675567.2015.1115471

Wang, P., Zhou, G. & Ren, J., 2010, ‘Research on structure of reverse logistics network’,
Paper presented at 2010 International Conference of Logistics Engineering and
Management (ICLEM 2010), Chengdu, China, 29–31 May, 1(5), 336–362.

World Bank, 2016, Population growth (annual %), viewed 03 June 2016, from http://
data.worldbank.org/indicator/SP.POP.GROW

Ye, F., Zhao, X., Prahinski, C. & Li, Y., 2013, ‘The impact of institutional pressures, top managers’ posture and reverse logistics on performance: Evidence from China’, International Journal of Production Economics 143(1), 132–143. https://doi.org/
10.1016/j.ijpe.2012.12.021

Yin, R.K., 2014, Case study research: Design and methods, 5th edn., Sage, Los Angeles,
CA.

Yin, R.K., 2015, Qualitative research from start to finish, 2nd edn., Guilford, New York.

Zhang, X., Zhou, L. & Leromonachou, P., 2013, ‘The effect of uncertainty on economic
performance of reverse logistic operation’, Paper presented at 2013 International
Conference on Advanced Logistics and Transport (ICALT), Sousse, Tunisia, 29–31
May, pp. 110–114, viewed 04 June 2016, from http://ieeexplore.ieee.org/xpl/
articleDetails.jsp?tp=&arnumber=6568444&url=http%3A%2F%2Fieeexplore.ieee.org%2Fxpls%2Fabs_all.jsp%3Farnumber%3D6568444

Zhao, X., Li, Y. & Flynn, B.B., 2013, ‘The financial impact of product recall announcements in China’, International Journal of Production Economics 142(1), 115–123. https://doi.org/10.1016/j.ijpe.2012.10.018

Zhou, Q., Wen-hui, X.I.A., Dian-yan, J.I.A. & Yu-ying, H.E., 2011, ‘The remanufacturing reverse logistics management based on closed-loop supply chain management processes’, Procedia Environmental Sciences 11, 351–354. https://doi.org/10.1016/j.proenv.2011.12.056

Zhu, Q. & Geng, Y., 2013, ‘Drivers and barriers of extended supply chain practices for energy saving and emission reduction among Chinese manufacturers’, Journal of Cleaner Production 40, 6–12. https://doi.org/10.1016/j.jclepro.2010.09.017

Zikmund, W.G., Babin, B.J., Carr, J.C. & Griffin, M., 2013, Business research methods, 9th edn., Cengage Learning, South-Western

No comments:

Post a Comment

The Slaughtered and the Survivors: Collaboration Between Social Economy Organizations as a Key to Success in Times of Financial Crisis

CITATION López-Arceiz, F., Bellostas, A., & Rivera-Torres, M. (2017). The Slaughtered and the Survivors: Collaboration Between Social ...