Social responsibility refers to
investments or activities undertaken by businesses to promote the welfare of
the society. It is not usually required by law and firms engage in it
voluntarily. Despite this apparent commitment to the welfare of the society, it
is widely believed that businesses engage in social responsibility for the sole
purpose of enhancing their profitability.
Even though social
responsibility contributes to the profitability of businesses, organisations
are also motivated by the need to improve the welfare of the society. Sustainable
profitability is attained through social responsibility by improving the
market’s perception about a company and subsequently impacting on their
willingness to buy its products (Bonanni, Lepaneux and Roloff, 2012). This
forms the basis for consumer apathy towards such activities where firms are
deemed to engage in them purely for profit.
The commitment to the
welfare of society can be proven when it is considered that organisations tend
to realise lower profits from such ventures than would be realised if
investment was made into profitable ventures. For instance, funds invested in
empowering young people through education and other forms of training could
yield more profits if it was invested into marketing or new product development
(Batten and Fetherston, 2003). Organisations do make sacrifices in order to
deliver on their social responsibility goals.
Engagement in social
responsibility also demonstrates organisation’s commitment to all its
stakeholders. The society is one of the stakeholders and organisations tend to
play their role as good corporate citizens to improve the welfare of host
communities (Batten and Fetherston, 2003). This is often done at the expense of
shareholders whose main interest is profit with the only saving grace being that
social responsibility makes the diminished profits more sustainable.
From the arguments
presented above, it should be acknowledged that social responsibility does help
in generating profits of businesses. However, the social responsibility
investments tend to have very low returns and it is only through commitment to
societal welfare that businesses can justify their investment in them. Social
responsibility is not done solely for profits.
References
Batten, J.A., Fetherston, T.A., 2003. Social responsibility: corporate governance
issues. Amsterdam: JAI
Bonanni, C., Lepineux, F., Roloff, J., 2012. Social responsibility,
entrepreneurship, and the common good : international and interdisciplinary
perspectives. New York : Palgrave Macmillan
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